Support

Need help? We're here. Reach out and we'll get back to you as soon as possible.

Email us

For any question about your account, a booking, or the app — send us an email and we'll respond within 24 hours.

Or write directly to tech@mycarwash.tech

How do I cancel a booking?

You can cancel from the Bookings tab in the app before your detailer confirms. After confirmation, the cancellation policy shown at booking applies.

I was charged but the detailer didn't show up. What do I do?

Email us at tech@mycarwash.tech with your booking details and we'll resolve it promptly.

How do I become a detailer on the platform?

Join the waitlist on our homepage and select "I'm a detailer." We'll reach out with next steps when we launch in your area.

How do I delete my account?

Email tech@mycarwash.tech with the subject "Delete my account" and we'll remove your data within 7 days.

Is MyCarWash available outside Montreal?

Not yet — we're launching in Montreal first. Join the waitlist to be notified when we expand to your city.